- Carriage Square is mostly in the 94598 ZIP code, near Northgate and the Larkey Park area, with Oak Grove Plaza close by.
- Housing is a mix of single-family homes, townhomes with HOA fees, and condos, so ownership and responsibility vary from address to address.
Work out which category you’re in. Own the roof outright? Call a roofer. Part of an HOA building? Notify the HOA or manager first, in writing, while protecting your belongings.
Three kinds of home, three first calls
| You own | Who is usually responsible for the roof | Your first call |
|---|---|---|
| A single-family house | You | A roofer, then your insurer if the damage was sudden |
| A townhome in an HOA | The HOA, for the shared roof structure (check your documents) | HOA or property manager; photograph the damage and protect your belongings |
| A condo | Typically the association for the building’s roof | Association or manager, plus your own insurer for interior and contents |
That table is a guide, not a legal opinion. HOAs differ, so read your governing documents. In general, the association takes care of the building envelope, and you take care of what’s inside your unit. Your own condo or homeowners policy usually covers your belongings and interior finishes, and the association’s policy covers the building.
What to do while ownership is sorted out
- Contain the water and move belongings.
- Photograph and date everything.
- Notify the HOA or manager in writing, with the time, location and what you see.
- Ask whether the HOA has an emergency vendor or after-hours line.
- Call your own insurer about contents and interior damage.
If the HOA is slow and water is actively entering, protect the property first and tell them what you did. An emergency tarp from a temporary roof cover may be the right short-term step. For flat sections on townhome and condo buildings, see flat roof leak repair.
On the general process of how callers are connected with independent roofers, see our overview of roof leak repair near Walnut Creek. Nearby condo and townhome communities are covered on the pages for Countrywood and Larkey Park, and single-family owners to the north may want the Northgate guide.
Services that come up most in Carriage Square
Roof leak questions in Carriage Square
Can I hire my own roofer if I live in an HOA townhome?
Usually not for the shared roof, since the HOA often controls it. Check your documents, and notify the HOA before authorizing work.
Who pays if a roof leak damages my belongings?
Typically your own insurance covers your belongings. The HOA’s policy generally covers the building. Ask both insurers.
Roof leaking in Carriage Square?
Call to be connected with an independent roofer. Mention whether the roof is shared.